COLLECTORSJUNCTION –Terms and Conditions
Please allow us a few moments of your time to review the terms and conditions of our service. We’ll try to refrain from too much legal speak and stick to the general guidelines of transacting with CollectorsJunction. First, a few definitions of terms found herein.
“Seller” shall be CollectorsJunction, its members,directors, officers or employees (hereinafter “we”, “us” or”our”) that are duly authorized to deal in precious metals.
“Buyer” shall be the individual, corporation, limited liability company, limited liability partnership, partnership, or other entitypurchasing precious metal products from us (hereinafter “customer”, “buyer”, “you” or “your”).
“Payer” is the individual or entity submitting payment for any order conducted through our website or as a point of sale, in person, purchase.
“Method of Payment” means those methods we make available to you to pay us for your order, subject to certain terms and conditions and may be changed at our sole discretion.
“Business days” means the normal work days Monday through Friday inclusive, and does not include Saturdays, Sundays, and federalstatutory holidays.
“Bullion” implies any non-denominated bar/round or other similar product that does not assign a legal tender value.
“Sovereign” refers to any traditional government issued coin such as Britannia’s, Silver Eagles, Maple Leafs,Libertads, Pandas, etc.
We reserve the right to cancel any order at any time for anyreason. If we exercise this right, we will cancel your order, including the shipment of same, and we will notify you and refund any monies paid to us.
We reserve the right to reject any late or otherwise underfunded payment(s).
We reserve the right to permanently close the account of any buyer we deem to be abusive or remiss in regards to any of our terms of service.
We reserve the right to change our terms and conditions of sale at any time, without advance notice.
Unless otherwise noted, all products listed on our website are in-stock and available for immediate delivery.
All of our products (Bullion, Sovereign Coins or Collector Sets) are in mint condition unless expressly described in the listing. Customer acknowledges that even newly minted or uncirculated products may exhibit minor manufacturing defects on the specimen or the accompanying packaging.
All products are 100% guaranteed authentic.
There are no minimum order requirements.
CollectorsJuntion guarantees 4 business day shippingfor in-stock products after receipt of payment for domestic customers. If we’re late, you will receive a $10 credit in the form of a coupon or electronic gift card.
At our discretion, we may request proof of identification prior to fulfilling high value orders of 1000 USD or more or for new customer transactions where a credit card is used for payment.
Any problems with received orders (damaged goods, missing items, etc) must be reported within 5 business days from the delivered date as indicated in the shipment tracking history.
Taxes and duties and any fees imposed by the carrier for international orders are the sole responsibility of the buyer so
please understand your local regulations in regards to the importation of foreign goods prior to purchase. Any orders “refused upon delivery” will be subject to a 20% restocking fee plus any return shipping costs.
Forinternational customers using 3rd party shipping services, our financialinterest / obligation to your shipment is concluded once items are handed over to your continuing service provider.
For sales within the USA, all products are subject to any applicable state sales tax.
We are not a financial planning institution.Precious metals is a very dynamic and volatile industry and we accept zero
financial / legal liability for any losses incurred when investing in any of our product offerings.
COLLECTORSJUNCTION BULLION & SOVEREIGN PRICING:
Our business model does not employ live spot market pricing for Bullion or Sovereign products due to the limited resources available for the hedging activity that live market pricing requires. For these products, we employ a “fire and forget” pricing strategy. We add a small dealer margin to our cost and once listed, the price for these items is
not actively managed. Whereas, our prices can be higher (or lower) than other dealers depending on market conditions.
Full payment is due within 5 business days from order placement.
For all payments, account holder and payer information must be in agreement. We cannot accept third party payments on behalf of another customer. Any such payments received will be returned and the order cancelled.
Payments via PayPal must be from verified accounts only, no exceptions.
First time orders using a credit card may be subject to additional identification verification.
Please visit our payments page for more additional information about our accepted forms of payment.
Wire transfers accepted in any currency equivalent to the USD amount of the transaction.
We will accommodate any request for cancellation as long as your order has not already shipped. Contact us with your
order information and we will cancel the transaction. For any received payments, we will refund immediately, no fuss, no fees and no hard feelings.
Once an order has shipped, it is subject to our regular return policy and conditions.
We do not offer any direct exchanges at this time nor will we accept returns of opened coins.
All packaging and contents must be original, complete and without damage. CollectorsJunction assumes no obligation to accept or reimburse items lost or damaged during return shipping. Tracked and insured shipping is highly recommended for all returns.
OUR RETURN EXCEPTIONS:
Due to the volatile market pricing of precious metals, CollectorsJunction does not accept returns on “Bullion” or “Sovereign” products and as such, all sales are final.
Cancellations or returns will not be accepted on special order items.
All clearance item sales are final and not eligible for return.
PRE, COMING SOON & SPECIAL-ORDER ITEMS:
Pre-sale and coming soon Items are available for purchase, but will not ship to the customer until we have received them from the mint. Regular payment and refund terms apply. We will provide the best time frame for when these orders ship, based on manufacturer estimates. Orders that contain both in-stock and pre-order items will ship only when all items become available.
CollectorsJunction assumes no direct responsibility for pre-order items delayed due to mint shipping delays or manufacturing constraints that are beyond our control. We will of course any honor any requests to cancel and refund an order whenever a delivery estimate exceeds customer needs or expectations.
DISCOUNT CODES & GIFT CARDS:
Discount codes cannot be combined with any other offers, promotions or clearance items and are single use in nature unless otherwise specified by CollectorsJunction.
CollectorsJunction may only transact with directly registered and verified account holding customers. We are not permitted to ship to third parties in respect of US anti-money laundering, racketeering andterrorism funding legislation.
WEBSITE USAGE DISCLAIMERS:
In no event will CollectorsJunction be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website we provide links to other informational and market related websites. These external resources are provided for news and entertainment purposes only. We have no control over the nature, content and availability of these sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep collectorsjunction.us running smoothly. However, CollectorsJunction takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical
issues beyond our control.
Thank you for taking the time to review the terms of our service. We value your trust and business a great deal.
The CollectorsJunction Partners